How to Choose the Best API Dialer for Your Business

An API dialer is a type of software that allows businesses to make and receive phone calls through an application programming interface (API). This can be a valuable tool for businesses that want to automate their call center operations or integrate their phone system...

Predictive Dialer: The Ultimate Guide for Businesses

A predictive dialer is a type of automated dialer that uses statistical algorithms to predict when agents are available to answer calls. This can help businesses improve their call center efficiency and productivity. Predictive dialers work by first building a...

What is FreeSWITCH and How Can it Help Your Business?

FreeSWITCH is a free and open-source software project that provides a complete softswitch solution for voice over IP (VoIP) communications. It is a highly scalable and flexible platform that can be used to build a wide variety of VoIP applications, including PBX...