Cloud communications platform

Call Center, CRM & Fax Marketing — unified

ICTDialer brings your entire outreach stack into one cloud workspace. Run inbound and outbound call campaigns, manage contacts with built-in CRM, and broadcast faxes — no hardware, no installs, ready in minutes.

★★★★★ Trusted by 1,200+ organizations worldwide HIPAA compliant 99.95% uptime
app.ictdialer.com/campaigns/live
Outbound Campaign · Q3 Sales LIVE
Active calls
148
Connected
92 %
Faxes sent
3.2K
Calls per hour Today
AKAyesha K.On call · 2:14
MRMarco R.Available
SJSara J.Wrap-up
Calls connected
12,480
Faxes delivered
98.4%

Powering communications for teams of every size

NorthCall Vantage BPO Meridian TeleNova Loop24 Cordova
One platform, three power tools

Call Center, CRM & Fax — unified

Stop juggling disconnected tools. ICTDialer brings your call center, contact management and fax marketing into one cloud workspace with shared data and real-time reporting.

Call Center

Run inbound ACD queues and outbound predictive campaigns from a single browser tab — crystal-clear WebRTC audio, zero hardware.

  • Predictive & preview dialer
  • Drag-and-drop IVR designer
  • Live monitoring & call recording
  • DNC compliance & time-zone guard

CRM Communications

A built-in contact hub that logs every call, tracks lead status, automates follow-ups and keeps your whole team in sync — no third-party CRM needed.

  • Unified contact timeline
  • Lead & pipeline management
  • Automated follow-up campaigns
  • REST API & third-party integrations

Fax Marketing

Broadcast fax campaigns to thousands of recipients, send and receive faxes via web or email, with full HIPAA-compliant delivery tracking.

  • Web-to-Fax & Email-to-Fax
  • Fax-to-Email inbound routing
  • Bulk broadcast & scheduling
  • HIPAA compliant & encrypted
Everything in the box

A full communications platform, ready in minutes

No PBX to rack, no software to install. Every tool ships with the platform.

Predictive Dialer

Pace calls to live agents automatically and slash idle time between conversations.

Visual IVR Designer

Build menus, routing and self-service flows by dragging nodes — no code required.

CRM Contact Hub

A unified timeline of every call, task and note against each contact — no separate CRM needed.

Web-to-Fax

Upload a PDF or compose in the browser and broadcast to any fax list in seconds.

Email-to-Fax

Send a fax from any email client by attaching a document and mailing it to your fax number.

Fax-to-Email

Inbound faxes land directly in your inbox as PDF attachments — no fax machine required.

HIPAA Compliance

Encrypted transmission, signed BAAs, audit trails and access controls for healthcare and finance.

Real-time Analytics

Live wallboards, campaign stats and historical reports you can export or pipe via API.

One engine, three modes

Inbound, outbound or dynamic

The same unified platform flexes to whatever your campaign needs — switch modes without changing systems.

app.ictdialer.com/inbound
Fax marketing

The modern way to send & receive fax

No fax machine. No phone line. ICTDialer turns any browser or email client into a fully-featured fax terminal with HIPAA-grade security.

Web-to-Fax

Upload a PDF or compose a document directly in your browser and send to individual numbers or broadcast lists instantly.

Email-to-Fax

Attach a PDF and email it to your dedicated fax address — ICTDialer converts and delivers it as a fax automatically.

Fax-to-Email

Incoming faxes arrive in your email inbox as PDF attachments — complete with sender ID, timestamp and page count.

HIPAA Compliant

TLS-encrypted transmission, signed Business Associate Agreements, detailed audit logs and role-based access for healthcare and finance.

Solutions by industry

One platform, tuned to your business

From hospitals to BPOs, ICTDialer ships with the channels, automations and compliance each industry runs on.

Talk to us

BPOs & Call Centers

High-volume predictive dialing with per-client tenants and white-label branding.

Learn more

Healthcare

HIPAA-compliant fax, appointment reminders and patient follow-ups without the paperwork.

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Banking & Finance

Secure outreach, encrypted fax for compliance documents and full audit trails.

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Insurance

Policy documents via fax, lead campaigns via call center and renewal reminders — all in one.

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Debt Collection

Automated, compliant recovery with DNC rules, time-zone guards and recorded calls.

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Real Estate

Inbound lead capture, CRM follow-ups and broadcast fax for property listings.

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Telecom & ISP

Subscriber onboarding, support queues and provisioning via call center and fax.

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Education

Admissions outreach, fee reminders and official document delivery via fax.

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Retail & E-commerce

Promotions, order confirmations and trade fax documents — all automated.

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Political & Surveys

Voice broadcasts, IVR polls and fax surveys with real-time result dashboards.

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1,200+
Organizations powered
3.4B
Calls & faxes / year
99.95%
Platform uptime
190+
Countries reachable
Built for resellers

Launch your own branded cloud contact center

ICTDialer’s multi-tenant architecture lets agencies, telcos and BPOs provision isolated customer accounts, set call and fax rates, and bill on usage — all under your own logo and domain.

  • White-label everythingYour brand, your domain, your pricing across every tenant.
  • Per-tenant rate plansSet voice and fax margins independently for each customer.
  • Usage billing & reportsAutomated invoices and real-time consumption dashboards.
Become a partner
admin.yourbrand.com/tenants
Tenants + New tenant
NC
NorthCall Media
42 agents · Call Center + CRM
Active
VB
Vantage BPO
120 agents · All products
Active
MD
Meridian Health
8 users · Fax marketing · HIPAA
Trial
Customer stories

Loved by teams worldwide

★★★★★
We migrated three legacy dialers onto ICTDialer in a weekend. Connect rates jumped 28%, and our agents finally work from one screen instead of five.
DM
Daniel Mereu
Head of Operations, Vantage BPO
★★★★★
The predictive dialer alone paid for itself in a month. Idle time between calls basically disappeared and our agents stay in flow all day.
AK
Ayesha Khan
Call Center Director, NorthCall Media
★★★★★
HIPAA-compliant fax through ICTDialer replaced our old fax machines overnight. Our compliance team finally stopped worrying about document security.
SR
Sandra Reyes
IT Director, Meridian Health Group
★★★★★
Multi-tenant let us spin up branded portals for every client. Billing and rate plans that used to take days now take minutes.
MR
Marco Rossi
CTO, Meridian Dynamics
★★★★★
Setup was genuinely same-day. No hardware, no installs — just log in and dial. The CRM kept our agents out of spreadsheets from day one.
BA
Bilal Ahmed
Operations Lead, TeleNova

Your cloud communications platform is one tab away

Start a free trial today — no hardware, no credit card. Add Call Center, CRM and Fax Marketing as you grow.