Open source dialers are a type of software that allows businesses to make outbound calls more efficiently. They typically offer a range of features, such as predictive dialing, call recording, and call analytics. This makes them a cost-effective and feature-rich solution for businesses of all sizes.
Benefits of Using Open Source Dialers
There are many benefits to using open source dialers, including:
- Cost-effectiveness: Open source dialers are typically much more affordable than commercial dialers. This is because they are free to download and use, and there are no ongoing licensing fees.
- Flexibility: Open source dialers are highly flexible and can be customized to meet the specific needs of your business. This is because they are not locked into a specific platform or vendor.
- Security: Open source dialers are typically more secure than commercial dialers. This is because they are open for inspection by the community, which helps to identify and fix security vulnerabilities.
- Community support: Open source dialers have a large and active community of users and developers. This means that there is always help available if you need it.
Best Open Source Dialers
There are a number of great open source dialers available on the market. Some of the most popular include:
- Callhippo: Callhippo is a simple and easy-to-use open source dialer. It offers a range of features, including predictive dialing, call recording, and call analytics.
- DialerHQ: DialerHQ is a powerful open source dialer that offers a wide range of features. It is ideal for businesses that need a high-performance dialer with advanced features.
- GOautodial: GOautodial is an enterprise-grade open source contact center system. It offers a wide range of features, including inbound, outbound (predictive + preview) and blended dialing, webRTC, REST APIs, real-time dashboard, reports, analytics, and a lot more.
- OSDial: OSDial is a free open source licensed autodialer. It offers a range of features, including predictive dialing, call recording, and call analytics.
- Vicidial: Vicidial is a popular open source call center software. It offers a wide range of features, including inbound, outbound (predictive + preview) and blended dialing, webRTC, REST APIs, real-time dashboard, reports, analytics and a lot more.
Conclusion
Open source dialers are a cost-effective and feature-rich solution for businesses of all sizes. They offer a wide range of features, including predictive dialing, call recording, and call analytics. This makes them a great choice for businesses that need to make outbound calls more efficiently.
If you are looking for an open source dialer, I recommend checking out the ones listed above. They are all great options that offer a wide range of features.