ICTDialer Blog
How to Choose the Best API Dialer for Your Business
An API dialer is a type of software that allows businesses to make and receive phone calls through an application programming interface (API). This can be a valuable tool for businesses that want to automate their call center operations or integrate their phone system...
Predictive Dialer: The Ultimate Guide for Businesses
A predictive dialer is a type of automated dialer that uses statistical algorithms to predict when agents are available to answer calls. This can help businesses improve their call center efficiency and productivity. Predictive dialers work by first building a...
The Best Phone Survey Software for Your Business
Phone surveys are a great way to collect feedback from your customers. They can help you understand what your customers think of your products or services, what they need, and what they want. Phone surveys can also help you identify potential problems with your...
Automated Phone Calling Software: The Ultimate Guide to Choosing the Right Solution for Your Business
Automated phone calling software is a powerful tool that can help businesses of all sizes improve their sales, marketing, and customer service efforts. By automating the process of dialing and connecting calls, auto-dialers can help businesses reach more potential...
What is FreeSWITCH and How Can it Help Your Business?
FreeSWITCH is a free and open-source software project that provides a complete softswitch solution for voice over IP (VoIP) communications. It is a highly scalable and flexible platform that can be used to build a wide variety of VoIP applications, including PBX...
What is Free Auto Dialer Software and How Can It Help Your Business?
Free auto dialer software is a type of software that allows businesses to make more phone calls, save time, and improve their customer service. Auto dialer software works by automatically dialing phone numbers for businesses. This can be a great way to save time and...