ICTDialer Cloud Call center platform offers Fax broadcasting services to its customers , Registered customers can perform bulk Faxing through web portal, upload their lists, create new Fax campaigns and start sending Fax documents to their potentials customers in no time with real time reporting and campaign statistics .

What ICTDialer Fax Broadcasting Service Do?

ICTDialer Offers advance fax broadcasting services allows users to send mass Faxes to their contacts/customers online without using any Fax machines or hardware, Users upload their Fax document and list of contact Fax numbers into the web panel and start a new campaign to send said Fax documents to thousands of their contacts/customers and Fax broadcasting platform starts sending said Fax documents in bulk to Fax machines of these contacts concurrently using Fax over Internet Protocol mostly T.38 and all customers receive faxes securely from the software platform online either through their Fax machine or through Web / Email in case they configured their number for internet Faxing.

campaign summary

How to Start Fax Broadcasting with ICTDialer?

It is very easy to run a Fax campaign in ICTDialer, Just perform the following actions

  • Upload your contact list
  • Upload your Fax document
  • Create a new Fax campaign in ICTDialer

Step1. Add/Upload Contact:

For upload contacts, please follow the following steps:

Addcontactgroup:

    • Open the navigation menu and select the main menu “Contact”
    • Select the sub menu “contacts” under the main menu and click on it.
    • Click on the “Add new” button from top right side of contact group list page.
    • Page opens, enter required information in desired fields.
    • Enter group name and description.
    • User can also import contact via csv file, standards file and can import contacts from

add new contact group

Add/Upload Contact:

    • Open the navigation menu and select the main menu “Contacts”
    • Select the sub menu “contacts” under the main menu and click on it.
    • Click on the “Add new” button from top right side of contacts list page.
    • Page opens, enter required information in desired fields.
    • Enter contact’s first name and last name.
    • Enter contact address such as phone number, email and address.
    • Select group to which this contact will add.

Step 2. Create fax Document

For upload Fax Document, please follow the following steps:

      • Open the navigation menu and select the main menu “Message”
      • Select the sub menu “Fax document” under the main menu and click on it.
      • Click on the “Add new” button from top right side of document list page.
      • Page opens, enter required information in desired fields.
      • Enter Document name and description
      • Select fax quality and choose document from your device and click on save button.

create fax document

Step 3. Create/run Fax Campaign:

Following are the steps to create the Fax Campaign.

          • Open the navigation menu and select the main menu “Campaigns”
          • Select the sub menu “campaign management” under the main menu and click on it.
          • Click on the “Add new” button from top right side of contacts list page.
          • Page open, select the Fax campaign and click on it.
          • Page will opens, enter the following required information in desired fields.
          • Enter campaign name and select campaign group

add campaign

          • Enter the Caller id and select the Fax document.

caller id and select fax