BLOGS

How to Choose the Best API Dialer for Your Business

An API dialer is a type of software that allows businesses to make and receive phone calls through an application programming interface (API). This can be a valuable tool for businesses that want to automate their call center operations or integrate their phone system...

Predictive Dialer: The Ultimate Guide for Businesses

A predictive dialer is a type of automated dialer that uses statistical algorithms to predict when agents are available to answer calls. This can help businesses improve their call center efficiency and productivity. Predictive dialers work by first building a...

The Best Phone Survey Software for Your Business

Phone surveys are a great way to collect feedback from your customers. They can help you understand what your customers think of your products or services, what they need, and what they want. Phone surveys can also help you identify potential problems with your...

What is FreeSWITCH and How Can it Help Your Business?

FreeSWITCH is a free and open-source software project that provides a complete softswitch solution for voice over IP (VoIP) communications. It is a highly scalable and flexible platform that can be used to build a wide variety of VoIP applications, including PBX...

Free Dialer

In today's fast-paced business world, communication is key, and businesses are always looking for efficient and cost-effective ways to connect with their customers and prospects. One tool that has gained popularity in recent years is the free dialer software. Free...

What is Omni-Channel? 20 Top Omni-Channel Experience Examples

What is Omni-Channel? Omni-channel is a marketing strategy that allows businesses to connect with customers across multiple channels, including online, in-store, and through mobile devices. The goal of omnichannel is to provide a seamless and consistent experience for...

What is FreeSWITCH?

FreeSWITCH is a free and open-source telephony software for real-time communication protocols using audio, video, text, and other forms of media. The software has applications in WebRTC, voice over Internet Protocol (VoIP), video transcoding, Multipoint Control Unit...

Auto Dialer Software for Call Centers

Auto dialer software is a powerful tool that can help call centers save time and money, improve customer service, and increase sales. By automating the dialing process, auto-dialers can free up agents to focus on other tasks, such as preparing for calls or following...

Compare The Best Auto Dialer Software

As technology continues to advance, auto dialer software has become an essential tool for businesses looking to streamline their sales and customer service operations. Auto dialers automate the process of making phone calls, allowing businesses to make a large volume...

What is Open Source Auto Dialer Software?

​In today’s business world, it is essential to stay connected with customers to enhance sales, customer satisfaction, and productivity. One of the most effective tools that businesses use for customer communication is auto dialer software. Auto dialer software is a...

Open Source Predictive Dialers

In the world of business, communication is critical to success. Companies need to connect with their customers to increase sales, improve customer satisfaction, and boost productivity. One of the most effective tools that businesses use to communicate with customers...

What Is A Auto Dialer?

In today's fast-paced business environment, communication is key to success. Companies rely on communication to connect with customers, increase sales, and improve productivity. An autodialer is one of the most critical tools that businesses use to communicate with...

ICTDIALER, the cloud based hosted call center platform

ICTDIALER is a cloud based call center and contact center platform that support Voice, CRM and Fax communication technologies. You need internet and web browser to access ICTDialer cloud platform. It will empower you to market and interact with your customers using...

Global Cloud-Based Call Center Software Market in the Year 2021

The research study on the Cloud-Based Call Center Software market provides a quantitative analysis of the global and regional markets, as well as business-based analysis into the outlook and macro-economic factors affecting the usage of Cloud-Based Call Center...